Mostly Perfect
Carrie
3/10/2022
the machine i have, on the normal setting, does not fill with water on the rinse portion of the cycle. service has been efficient and boards have been changed. but the problem exists rendering the normal setting useless.
tech support has not identified any error codes. therefore i believe this machine has a design flaw. i was told "just don't use that setting". however that setting is appropriate for most loads of wash. and i paid for a machine with 6 wash settings not 5.
this is an excellent machine i am pleased in every way accept for not being able to use the preferred setting. if i could use normal the rating would be 5 star!
at this point i would not recommend a samsung washer to anyone!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Wish I had purchased a different brand
Dissatisfied
2/5/2022
i have had the washer and dryer for less than five months and i already have to have a service call. vibration reduction technology appears to be absent on my washer. the rinse and spin cycle keeps repeating so i have to turn off the washer than select "spin only" or the washer will run for hours. . my water bill has gone up $15 in one month because of this. and, now my pause button doesn't work on any cycle so i can't even stop the cycle to reposition the clothes to see if it will spin properly. a big piece of junk for an expensive price. and why doesn't the dryer have an internal light when you open the door?
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Would not recommend any samsung laundry products.
Natoya
1/17/2022
i convinced my husband to spend the money get this washer so excited and i have not had this washer for a year yet and it won't work properly. i keep getting an 8c error code which is not even in my manual booklet. i would not recommend any samsung laundry products.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Best Washing machine ever!
Eddie B
1/3/2022
I bought this washing machine 6 months ago as part of new home construction. Absolutely love how it cleans clothes with no center drum to tear clothing. Love all the settings. Even plays musical tunes when cycle is complete.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
The worst washer and experience
Swildee
12/3/2021
I bought this washer, used it one time, it broke, a technician came out, told me it was broke and I need a new one, now no one will help me, they won't give me my money back or a new machine. I would not recommend
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
The worst washer and experience
Mad max
12/3/2021
I bought this washer, used it one time, it broke, a technician came out, told me it was broke and I need a new one, now no one will help me, they won't give me my money back or a new machine. I would not recommend
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
great machine
josh
11/30/2021
machine works great, only complaint dranage hose is a bit short
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Awful Washer, Samsung Won't Honor Warranty
SamsungSucks
11/11/2021
this machine provides cold water when the temperature is set to warm. i have wasted hours and hours trying to get samsung to honor their warranty, and they won't.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Decent but annoying machine
Cisco
10/28/2021
washer and matching dryer plays super annoying music at the end of the cycle i understand that some people may like this but obviously samsung knows that others do not because it can be muted on their more expensive machines. had i known about the music i would've bought a different brand now i have to go through the time and effort to return these and get something different
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Does not adequately wash clothes
SaCampbell1
10/16/2021
we had our washer delivered to us in july. since then the clothes are increasingly not coming out clean and there is a dank smell from inside the washer. self cleaning the washing machine and using the extra rinse and varying water levels does not appear to address the situation.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Just one flaw
Tjbeat
9/17/2021
The machine works fine and gets clothes clean, but the tub is too deep for short people. I use a "grabber claw" to get items out of the bottom of the tub.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Samsung should stick to phones & TV's
Inchworm
9/6/2021
got an error code after only 1 week. did several loads of laundry during that week including 2 that morning. the awful "chat" guy decided to blame it all on me and told me we would have to pay for the repair. returned it because 1. shouldn't break after 1 week and 2. the repairman said that they get a lot of calls for this brand. it's a shame because i love my samsung phone.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Washer Great - Install Not So Much
WishyWashy
8/31/2021
seems to be a very good machine. i'm sure it will not last like the 30 year old washer it replaced. i like that it determines the amount of water to use and that it doesn't have an agitator taking up room inside.
the installers left much to be desired. they did not use the drain hose guide, nor did they suggest removing the drain pan underneath so the washer could have more room behind the machine. the hoses are coiled up behind the machine, which i don't think is correct, and they simply zip-tied the drain hose to the water hose. they also messed up one of the doors of the closet the machine is installed in and now the doors will not close. they seemed more interested in getting done instead of spending time to make sure my washer was installed properly.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
SuperB Washer
Rico
8/31/2021
i bought this washing on 8/27/21 and i must say i love it; it is easy to use and love that it is quiet and love the sound it makes when finished. i love all the features. so far - i don't any issues since i have only had for 5 days so far. my only issue right now was trying to register the product - but i just called them and they register the product for me. no pictures or videos at this time - i am in love with this washing machine. my whirlpool lasted me 23 years and i hope this samsung can and will last me about this same time. being a single retired army vet - i cannot be buying washing machine every 6 years. so i am praying that it will last at least 20 years!!!. thanks for allowing me to post my review.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great washer
lmk62
7/13/2021
I bought this washer almost 11 months ago, it is a great washer.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Awesome features
Adrian
7/13/2021
Great washer overall, huge tub, works great and washes the clothes very well.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Easy to use
Pretzela
7/13/2021
I bought this pair during Thanksgiving and so far, no complaints on it's effectiveness. I'm 5'1" and sometimes unloading is a little struggle though.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
GREAT DESIGN, EASY TO USE FEATURES
PHYL
7/12/2021
SO HAPPY WITH THE PERFORMANCE OF MY NEW WASHER, SLEEK LOOKING, EASY TO USE AND PLENTY OF TUB SPACE WITHOUT AGITATOR, CLEANS LAUNDRY VERY EFFICIENTLY AND THOROUGHLY AND CLEAN RINSES, CLOTHES COME OUT VERY CRISP AND CLEAN AND WELL WRUNG OUT
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Decent Purchase
Joseph
4/16/2021
the washer does a good job however it tends to take a long time in cycles at times. also, the bearings went out after 5 months and had to have it replaced. it became very loud during spins cycles. there also needs to be a stting to allow you to turn off the annoying music it plays at the end of the cycle. this model doesnt seem to have an off switch.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great design
Rexford1
3/24/2021
I purchased this washer and couldn't be happier with it.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Incredible Features
Moonstar
3/24/2021
After six months still glade about my purchase. This is a great dryer.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great Value
Waltz2020
3/24/2021
I've had this washer for two months now, and it's meeting every expectation I had. The load capacity is huge, I can do one basket at a time, instead of half a basket as my old Kenmore. Granted it doesn't have the features my old Kenmore had, it does the job well beyond expectation for a machine in this price range. One of my favorite features is it is super quiet, like silent, I can wash clothes and watch a game all with the tv at a safe decibel level. If you're looking for a low-cost, low-maintenance, great washer, this is it. Side-note: if you are replacing a 2012 or older model and you don't keep up with the waste drain in your wall, snake it out and clean it out, this machine is high efficiency and the spray from the drain hose is strong, so if the drainpipe is not clean it will spill quick, but this has nothing to do with the machine only house maintenance.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Capacity is great, you can choose water level
Sillyleo
3/19/2021
it was very difficult to find a washer that allowed water level selection. this one does. however, it is not at all good at handling blankets or towels, even when settings are adjusted as recommended in the manual. the machine gets unbalanced easily and uses extra water plus extends the cycle. sort of defeats the purpose of having such great capacity! i also didnt think that any machine would come without a way to turn off the end of wash chime but this one does not allow you to turn it off...and it is a full song, not just a brief chime. makes running the washer at night almost impossible since thr likelihood that it will wake someone up is high. there is also no volume control.
but for the price and the ability to choose water level, i will keep it as 4 stars.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great features
Jts4usc
3/8/2021
we replaced a 20 year old ge washer with a new samsung wa45t3200aw. it works great! but it is the loudest washing machine i have ever heard. it is in a closed off room next to our kitchen and we can hardly hear the tv. its hard to believe with the technology today that a new washer can be so loud. it starts when the drum starts filling up with water. i would give 5 stars if it were not so ridiculously loud.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Sturdy and high quality
Agner
2/25/2021
So far very satisfied. Looking forward to seeing the future
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Works great
Kid24
2/24/2021
We bought this washer 3 weeks ago and let me tell you so far we are very pleased. We got it at a low price at Sams club which is a plus. It can handle a large load and very quiet. The features are easy to maneuver and very easy to install.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
LOVE this washer! Need to get the matching Dryer!
Dawn S
2/24/2021
I bought this a couple months and it's the best washer we've ever had. I have a family of 5, and besides regular clothes, lots of sports uniforms and work clothes. The capacity is very large so I can do less loads. I love not having the softener dispenser in the middle of the bin. VERY happy with this purchase and will buy the matching dryer soon.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Works great
Nick
2/24/2021
We replaced our 27 year old Kenmore washer with this Samsung washer. It is much larger than our prior one and does a great job with the laundry.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Quiet and efficient
SCinSC
2/24/2021
I ahve had the for 2 months and it was a great purchase.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Works well
Lcrib
2/24/2021
This is a solid basic washer. It does not have a perm press setting, so everything has to be normal or delicate, but it works well otherwise.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Excellent Washer
primo
2/24/2021
Large Mega loads. Easy to use. Everything gets clean. Best washer I have purchased
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great Product
JVEFF
2/24/2021
I had a whirlpool washing machine that only lasted me 1.5 years. I know Samsung makes great products so I tried out this washer. It's amazing. I love how it sings to me when the load is done. I will for now on be purchasing Samsung appliances. Thank you.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great Features
MsAmber
2/24/2021
I just bought my Samsung washer and I love it, let's just say that I love washing clothes now... ;)
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Good choice!
Luvthiswashed
2/24/2021
I bought it like a month ago and has been using it great so far. It is very efficient, clean and neat, and convenient. Big enough to wash blankets and comforters. Happy that I chose this washer.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
excellent
Blessed
2/24/2021
I bought this and i love its features and quietness.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Ok
Foxeldeana
2/24/2021
I brought this a few weeks ago and the washer work ok . The stuff just do not come with the product.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Learning
Zion2011
2/24/2021
I needed a new washer, all my other appliances are Samsung and the price was right.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great product great value
Donna
2/24/2021
I bought this about two months ago and I am extremely happy.I have washed all my comforters with ease. Extremely pleased with my purchase
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Horrible Experience
upset customer
2/24/2021
Bought this washer November 6th 2020. Had to have it repaired in January 2021. As soon as the technician left washed a load and the washer still was not working. Would not purchase this unit. I had to wait days to get money back
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
So many options
watercolor
2/24/2021
This replaced a very old washer and it's been a treat to use. Lots of options and it does a great job on every type of load. It met expectations after reading reviews!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Washer?
Capnsneaky
2/24/2021
I bought the washer Nov 23 2020. The washer is already broke down. I have to wait a month for a service person to arrive. I'm already figuring they won't have parts. I'll have to wait another 2 weeks etc etc.. A year warranty goes by fast if you have to wait a month at a time.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
No Hot Water
AllWashedUp
1/20/2021
samsung's smart washer automatic temperature control (atc) doesn't know the definition of hot water. there's no way to override atc, either.
"..in those regulation cycles, hot temperature is similar to acceptable adult bath-water temperature." -user manual
no adult would take a bath in that water. if i want warm water, i would select warm water.
the only way to get enough hot water into the tub is to turn off the cold water supply.
if this information was disclosed at the time of purchase, i would not have bought this washer.
$600 is down the drain.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Garbage
Eliza
1/10/2021
absolutely terrible product. brand new and nothing but problems. i don't recommend at all.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Machine Set-Up Problem
txyank
1/4/2021
on dec. 19, 2020, the machine arrived. i did the install myself, per the manual that came with the washer.i then did the next step and leveled the machine front to back and side to side, using my 1ft. level. when i got the machine leveled, the tub was not anywhere near centered as shown in the book. i contacted customer support and they just kept referring me back to the book.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Doesn't spin dry enough
lisa4902
12/21/2020
i like that this is so much quieter than my last washer, but it just doesn't spin the clothes dry enough. there is no way to add an extra spin cycle either. now i have to dry my clothes twice as long in the dryer. i'm seriously considering returning it if it's possible. the soap dispenser is in an inconvenient spot too. not a big deal really, but when using a heavy jug to pour it in, it's a bit difficult. i, personally, don't like using the little cups that the detergent comes with, it's so messy.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Worst Washer Money Could Waste
Jessie
12/1/2020
worked great for the 3 weeks. then on the fourth week, the washer broke with just a single queen sized comforter. customer service reps have been awful. on day 5 now and their system still hasn't assigned a servicer. what a waste of money!
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Very good washer
Ultibaal
11/16/2020
Bought the washer and dryer pair and they both really get the job done.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Works better than expected
Jamie
11/14/2020
Iv very happy with my purchase. Some settings take longer to wash than others but it does the job.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love my new washer!!
Karen
11/13/2020
It has many features and very pleased with the purchase.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Large Drum
ZXCARMAN
11/12/2020
We bought this as a replacement. We were quite pleased with the size of the drum, the cleanliness of our clothes, and the many options to wash.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
